Privacy
This Privacy Policy explains how Waterloo Region Community Foundation (“WRCF”, “we,” “our,” or “us”) collect, use, disclose, and manage personal information in the course of our charitable activities and operations in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Waterloo Region Community Foundation Privacy Practices
WRCF is committed to protecting your privacy and safeguarding the personal information of its Fundholders, Donors, employees, charitable and other community partners, grant applicants, impact investment recipients, volunteers, careholders and website users. WRCF values the trust of those we deal with and of the public and recognizes that maintaining this trust requires that we be transparent and accountable in how we treat the personal information that is shared with us.
During the course of our various projects, programs and activities, WRCF may collect, use and disclose personal information. Anyone from whom we collect such information should expect that it will be carefully protected, and used and disclosed based on informed consent or as otherwise permitted by law. WRCF’s privacy practices are designed to achieve this.
What is Considered Personal Information?
Personal information is information about an identifiable individual, which includes any information that can be used to distinguish, identify or contact a specific individual, such as a person’s name, address, birth date, email address and phone number. For example, we may collect the following types of personal information:
Donor Information: Name, address, email, phone number, donation history, and payment information.
Volunteer Information: Contact information, emergency contact details, and skills or interests.
Grant Applicant Information: Contact details, organization details, project descriptions, and financial information.
Employee or Contractor Information: Employment history, payroll details, and other relevant employment information.
Website User Information: IP address, cookies, and browsing behavior on our website.
Your personal information will not be rented, sold, traded or shared with any third party. However, we may share information in the following circumstances:
With service providers (e.g., payment processors) who assist in our operations.
When required by law or regulatory authorities.
With your consent or as otherwise permitted by law.
How We Use Your Information
We collect personal information to:
Process donations and issue tax receipts.
Communicate with donors, volunteers, and grant applicants.
Administer grants and charitable programs.
Recruit and manage employees and volunteers.
Comply with legal and regulatory requirements.
Improve our website and services.
Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
How We Protect Your Information
We use appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards.
Personal information gathered by WRCF is kept in confidence. Staff is authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected, used and disclosed by authorized staff consistent with the activities of WRCF and your consent. We take measures to ensure the integrity of this information is maintained and to prevent it from being lost or misused. We collect and use personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances of your interactions with WRCF.
Website Cookies and Website Tracking
Our website uses cookies and similar technologies to improve user experience and analyze traffic. You can control cookie settings through your browser preferences.
WRCF uses password protocols, encryption software and firewalls to ensure privacy and to protect personal and other information we receive online. Our software is routinely updated to maximize the protection of such information.
WRCF is strongly committed to protecting the privacy of those who use our website. This site compiles conventional log files to monitor and assess activity including traffic and visits on and related to, the site. This activity does not specifically identify any individual user without prior notice to the user through the use of the site.
We do not disclose information about individual visits to this site, or provide the information given to us on our website to outside companies. The information we collect is used to improve and enhance the content and services of WRCF’s website and our communication with visitors.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw your consent for specific uses of your information.
To exercise these rights, please contact us using the details on the right side of this page.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
As of January 2025
Contact Information
If you have questions, concerns or complaints relating to WRCF’s privacy practices or the treatment of personal information, please contact us at:
Email: info@wrcf.ca
Phone: 519-725-1806
Mail:
200-2 King Street West
Kitchener, ON N2G 1A3
For more information on privacy, and how it links to your personal information, visit the Privacy Commissioner of Canada’s website: www.privcom.gc.ca.
WRCF is committed to transparency and accountability in handling your personal information. Thank you for your trust in our work